At 9jl Casino, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player based in the Philippines.
Last updated: May 2026 | Applies to all registered and visiting users of 9jl.asia
This Privacy Policy ("Policy") is issued by 9jl Casino ("9jl", "we", "us", or "our"), the operator of the online gaming platform accessible at 9jl.asia. This Policy applies to all personal data collected from players, visitors, and prospective users who interact with the 9jl Platform, whether through the website, mobile browser, or any other digital channel we operate.
9jl is committed to protecting the privacy and personal data of every Filipino player who trusts us with their information. We operate in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). Where applicable, we also observe internationally recognized data protection principles.
By registering an account on 9jl, accessing the Platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the 9jl Platform immediately.
9jl collects personal data for specific, legitimate purposes directly related to the operation of a licensed online gaming platform. We do not collect data beyond what is reasonably necessary for those purposes. We do not sell your personal data to third parties for their own marketing use. We maintain technical and organizational safeguards appropriate to the sensitivity of the data we hold.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which contain additional provisions relevant to how we manage your account and your data.
Depending on how you interact with the 9jl Platform, we may collect the following categories of personal data:
9jl collects personal data through the following means:
9jl processes your personal data for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, contact, KYC data |
| Age verification (21+ compliance) | Date of birth, KYC documents |
| Processing deposits and withdrawals | Financial data, identity data |
| Anti-money laundering (AML) compliance | Financial data, transaction history |
| Fraud prevention and platform security | Technical data, behavioral data |
| Providing customer support | Identity, contact, communications data |
| Responsible gaming monitoring | Behavioral data, gaming data |
| Regulatory reporting to PAGCOR and NPC | Identity, financial, gaming data |
| Sending promotional communications (with consent) | Contact data, marketing preferences |
| Platform analytics and improvement | Technical data, behavioral data (aggregated) |
Under the Data Privacy Act of 2012 and its Implementing Rules, 9jl processes your personal data on the following legal bases:
9jl does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers engaged by 9jl are required to process your personal data only on our documented instructions and to maintain appropriate security measures consistent with the Data Privacy Act of 2012.
9jl retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in a manner that prevents re-identification.
9jl implements technical and organizational security measures appropriate to the risk level of the personal data we process. These measures include:
While 9jl takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
9jl uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver relevant content. The following types of cookies may be used:
You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform. For marketing cookies, you may withdraw consent at any time by updating your account preferences or contacting our support team.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 9jl:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to verified requests within fifteen (15) business days, as required by the Data Privacy Act.
The 9jl Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing online casino-style gambling. 9jl does not knowingly collect personal data from individuals under 21 years of age.
If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and forfeit any associated balances. If you believe a minor has registered on the Platform, please contact us immediately via live chat or at the email address in Section 14.
Some of 9jl's third-party service providers — including game software providers and technical infrastructure partners — may be located outside the Philippines. Where personal data is transferred to recipients in other countries, 9jl ensures that appropriate safeguards are in place, including contractual data processing agreements that impose data protection obligations equivalent to those required under Philippine law.
By using the 9jl Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.
9jl reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via the email address or mobile number on file at least seven (7) days before the changes take effect. The updated Policy will also be posted on this page with a revised effective date.
Your continued use of the 9jl Platform after the effective date of any amended Policy constitutes your acceptance of the changes. If you do not agree with the amended Policy, you must cease using the Platform and may request account closure by contacting our support team.
9jl has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by 9jl.
Six core commitments 9jl makes to every Filipino player regarding their personal data.
All data transmitted between your device and 9jl is protected by SSL/TLS encryption. Sensitive records stored on our servers are encrypted at rest.
9jl operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and NPC guidelines — your rights as a Filipino data subject are fully respected.
9jl does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes — ever.
Access, correct, delete, or port your data at any time. Submit a request to our DPO and we'll respond within 15 business days as required by law.
We do not knowingly collect data from anyone under 21. KYC verification is mandatory and any underage account discovered is immediately closed and data deleted.
We keep your data only as long as legally required — typically 5 years for financial records under AMLA. After that, data is securely deleted or anonymized.
Your data is safe with us. Enjoy slots, live casino, bingo, and more — knowing 9jl has your privacy covered every step of the way. 21+ only.
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